1. Information we collect

We collect information you provide directly, such as your name, email address, company details, messages, project requirements, and scheduling information. We may also collect basic usage data, device information, pages visited, referral sources, and interactions with our website or services.

2. How we use information

We use information to respond to inquiries, provide automation consulting and implementation services, manage client relationships, improve our website, personalize communications, schedule calls, send requested updates, and protect the security of our services.

3. SMS Messaging Communications

If you provide your phone number and explicitly consent to receive SMS messages from Blakeora, we may send text messages related to appointment scheduling, appointment confirmations, appointment reminders, customer support, and other service-related communications.

Message frequency varies depending on your interactions with us. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at evan@blakeora.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. AI systems and client data

When we help design or integrate automation workflows, client data is used only for the agreed project purpose. We do not sell client data, and we do not use confidential project materials to train public AI models unless you explicitly authorize that use in writing.

4. Sharing information

We may share information with trusted service providers that help us operate our business, such as hosting, analytics, email, scheduling, payment processing, messaging, and project-management tools. These providers are only given access to information necessary to perform their services.

We may also disclose information when required by law, to enforce agreements, or to protect rights, safety, and security.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Cookies and analytics

Our website may use cookies and similar technologies to remember preferences, understand traffic patterns, measure performance, and improve user experience. You can adjust cookie settings through your browser, though some features may not work as intended.

6. Data retention

We keep information only as long as reasonably necessary for the purposes described in this policy, including service delivery, legal compliance, dispute resolution, and legitimate business records. Retention periods may vary depending on the type of information and applicable obligations.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, but we work to reduce risk and limit access to people and providers who need it.

8. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information. You may also opt out of marketing communications at any time. To make a request, contact us using the details below.

9. Children’s privacy

Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can delete it.

10. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the effective date and, when appropriate, provide additional notice.

11. Contact us

If you have questions about this Privacy Policy or want to exercise a privacy right, contact us at evan@blakeora.com